Objectives

Identify the Interdisciplinary finest practices such as how to be a productive and superior administrator and interlocutor.  The importance of providing exceptional internal and external customer service and its impact on the organization.  Understand the effects of Workplace stress and ways to turn stress into an advantage.  Tutor your use It is time effective which will inevitably improve your productivity and reduce your stress level.  Organization and management of meetings and how you can improve the capabilities of work with technology.

Who will benefit

• Organization Administrators
• Administrative Assistants
• The Secretary role
• Office managers role
• Team leader’s role
• Beginners’ setup

What will be covered

• Effective Communication Tools (Verbal and written)
• Job behavior development
• Methods of encouragement to managers, employees, and customers
• How to plan presentations
• How to write formal letters layout designs
• Dealing with different characters
• Internal and external customer service
• Removing barriers when introducing Services
• Accepting criticism of the institution and personal criticism
• Time management
• Organizing meetings
• Planning the meeting agenda
• Dealing with tensions in meetings
• How does stress affect performance

Length of Training

The length of the program depends on the applicant application:

2 hour workshop

3 days of training

5 days of training

Examination

All programs are offered online in case it is not possible to travel

Certificate awarded